We are Looking for a Warehouse Specialist responsible for overseeing the end-to-end operations of the spareparts warehouse supporting the brand’s aftersales service across the region. This role ensures optimal inventory levels, timely order fulfillment, and high service quality to dealers, service centers, and end customers. The ideal candidate brings expertise in automotive logistics, warehouse management, and team leadership within a high-volume environment.
IMPORTANT: THE POSITION IS LOCATE IN HOFUSAN INDUSTRIAL PARK - SALINAS VICTORIA - NUEVO LEON
Key Responsibilities:
Manage daily operations of the after-sales warehouse including receiving, storage, picking, packing, and dispatching of parts and accessories.
Ensure inventory accuracy, proper stock rotation (FIFO), and traceability of all movements using WMS or ERP systems.
Monitor and optimize warehouse KPIs (order fulfillment rate, picking time, stock accuracy, damage rate, etc.).
Coordinate with parts planning, procurement, and logistics teams to ensure timely restocking and availability of high-demand components.
Develop and implement procedures to ensure compliance with safety standards, customs regulations, and internal controls.
Lead, train, and supervise the warehouse team (operators, clerks, and supervisors), ensuring productivity and a positive work environment.
Collaborate closely with after-sales, dealer support, and customer service teams to ensure timely delivery and quick response to urgent needs (e.g., backorders, warranty parts).
Manage fleet and transportation vendors (if applicable) and negotiate service level agreements.
Support in budget preparation and cost control initiatives for warehouse operations.
Participate in continuous improvement projects, including process automation, layout optimization, and system upgrades.